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Computer system for interactive help using human-understandable knowledge and computer-understandable knowledge
Computer system for interactive help using human-understandable knowledge and computer-understandable knowledge
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机译:使用人类可理解的知识和计算机可理解的知识进行交互式帮助的计算机系统
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摘要
A computer-understandable knowledge base for accumulating computer- understandable task knowledge and a know-how knowledge base for accumulating know-how knowledge understandable for a human being are provided. In accordance with, for example, a result of the process for solving a problem which has been performed by the computer- understandable knowledge base 1, know-how knowledge relating to the problem solution is automatically retrieved and presented. Since know- how knowledge relating to the problem solution is automatically retrieved and presented in accordance with the state of the problem solving process which has been performed by the computer-understandable knowledge base, a user is able to efficiently make a reference to required know-how knowledge without a complicated process for conditions for retrieving the know-how knowledge. Even if a problem cannot be solved by the computer- understandable knowledge base, the know-how knowledge is used to guide the problem solution.
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