A SYSTEM AND METHOD FOR INFRASTRUCTURE MANAGEMENT POWDERED BY STATISTICAL METHODS

摘要

A system and method for infrastructure management powered by statistical methods. This invention relates to network management, and more particularly to Information Technology (IT) infrastructure management. A further object of the invention is proactively capture user experiences, which can be in text format or feedback which can be either structured or unstructured as and when application is being accessed by the user. The feedback collected from different sources is processed using statistical methods to extract information and provide a user perspective map for every application accessed. FIG. 4