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SYSTEM FOR PROVIDING INFORMATION AND SERVICES TO A TOURIST COMMUNITY
SYSTEM FOR PROVIDING INFORMATION AND SERVICES TO A TOURIST COMMUNITY
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机译:向旅游社区提供信息和服务的系统
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摘要
A system for providing information and/or services to tourists traveling in a foreign country, which comprises a plurality of dedicated cellular mobile devices used by tourists traveling in a foreign country. Each device has a user interface which is configured to display menus to a tourist in his own native language, for allowing the tourist to select desired information and/or services. A call center is in cellular communication with the devices and that uniquely identifies the profile of each tourist who initiates an incoming call, according to data stored in his mobile device and automatically directs the incoming call to an operator who communicates with the tourist in his own native language, for providing verbal and textual desired information to the tourist and for acquiring desired services for the tourist from trusted service providers.
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