Process Model of Trust in Automation: A Signal Detection Theory Based Approach.

摘要

This paper discusses the first experiment in a series designed to systematically understand the different characteristics of an automated system that lead to trust in automation. We also discuss a simple process model, which helps us understand the results. Our experimental paradigm suggests that participants are agnostic to the automation s behavior; instead, they merely focus on alarm rate. A process model suggests this is the result of a simple reward structure and a non-explicit cost of trusting the automation.