Service improvement

摘要

The results of the IED's recent survey and a guide to membership benefits. Late in 2011 we invited members of the Institution to take part in an online survey about the IED. Questions included general fact-finding about members and more detailed queries relating to the services we provide. We also asked for suggestions on what we could do better and whether there were any additional services you would like the IED to provide. Responses were received from a wide range of members - from newly graduated to those who had been retired for some years and from a wide range of disciplines. This spread of responders will help us to develop the Institution to suit a wider range of members and provide a more comprehensive service to all.