Remote learning: keeping nurses' training on track

摘要

When the COVID-19 pandemic hit the United States in March, not only did it require an emergency response from essential personnel and redeployment of staff to help in clinical areas, but all routine and established training had to be redesigned to ensure the safety of education staff and participants. Like many other healthcare organisations worldwide, at Northwell Health Solutions in New York we had to work remotely, redesigning all our existing training so that it could be delivered virtually. Face-to-face training sessions were considered more personable by many and assumed to be more effective, so concerns were initially raised about this new approach. How would we engage participants? How would we ensure they are paying attention? And would the training be as meaningful when conducted virtually?