Perceived Organizational Support and Extra-Role Performance: Which Leads to Which?

摘要

L. Rhoades and R. Eisenberger (2002) reported the meta-analytic finding of ahighly statistically significant relation between perceived organizational support (POS) andperformance but concluded that the reviewed studies' methodology allowed no conclusionconcerning the direction of the association. To investigate this issue, the authors assessed POSand extra-role performance 2 times, separated by a 3-year interval, among 199 employees ofan electronic and appliance sales organization. Using a cross-lagged panel design, the authorsfound that POS was positively associated with a temporal change in extra-role performance. Incontrast, the relation between extra-role performance and temporal change in POS was not statis-tically significant. These findings provide evidence that POS leads to extra-role performance.