Quality cost collection in the Development of software: a Methodology

摘要

Quality costing as a quality management technique has been around for four decades, since the seminal paper of Feigenbaum (1), and today, there is much interest in the Subject. A number4 of organizations are now seeking prac- Tical evidence on quality-related costs, and others are devel- Oping formalize quality costing systems. Organizations are Keen to develop their knowledge of the concept to help them Better understand the effectiveness of their decisions on Wastage, to reduce costs, and improve business efficiency.