Learning in knowledge-intensive organisations: moving from training to learning

摘要

On-going research at the UK's Chartered Institute of Personnel and Development (CIPD) has indicated that a shift is taking place from training, which a top-down intervention initiated by the organisation, to learning, which is an ongoing process that lies in the domain of the individual. Only learners can learn and the way in which they learn is changing. In part because of the nature of today's organisations and in part because of individual preferences informal learning has become more important. This shift is particularly evident in knowledge intensive firms. We have placed twenty-six organisational case studies on the CIPD web site (www.cipd.co.uk/helpingpeoplelearn). These cases form part of the helping people learn project and offer examples of good practice designed to encourage appropriate individual learning.