Training staff for a lifetime's service

摘要

Coles Meyer Limited (CML) is Australia's largest private sector employer, operating in such diverse businesses as retail, supermarkets and commercial products. It employs approximately 165,000 people in over 1,900 stores throughout Australia and New Zealand. It is this company that Peter Holland and Amanda Pyman chose to study regarding the development of its own corporate university (CU), in which employees are not only trained in day-to-day jobs, but tailored for all aspects of career development within the organization. In their article "Corporate universities: a catalyst for strategic human resource development?", Holland and Pyman first describe the concept and function of the corporate university, before analyzing in detail the successful development of CML's training and educational structure which is setting a template for a much wider range of business types.