Open factory events as triggers of interactive learning in organizations

摘要

This study highlights how firms have developed an interactive mode of organizational learning through their participation in the OF event. Our research found that organizational learning occurs as a reaction to an external stimulus when companies have to interact with stakeholders inside and outside their organizational boundaries. Therefore, participating in OF - especially thanks to the whole assortment of reflection, sense-making, interaction, and inquiry it brings together inside the company prior to the event-day itself - is a new and very effective way of developing today's much-needed interactive mode of organizational learning.