Comunidades de prática: uma revis?o bibliográfica sistemática sobre casos de aplica??o organizacional

摘要

Introduction: The concept of Communities of Practice (CoPs) was introduced in the early 1990s and it has been popular in various organizations, which recognize that the sharing of knowledge is important for organizational learning. This practice proved to be a strategic approach and an innovative way to promote learning. The purpose of this article, therefore, was to find evidence of organizations that promote the development of CoPs, as well as relevant aspects in the organizational context. Method: It is configured as an exploratory study supported in Systematic Literature Review (RBS), whose process of search and analysis occurred in four databases (Portal Capes, Scopus, Science Direct and Web of Science), using as reference RBS script Roadmaps. Results: The search returned 43 relevant publications between 1996 and 2016 (incomplete), which revealed that more than 21 companies from various sectors implemented CoPs in their organizations, since renowned multinational organizations in various areas such as smaller service companies. Conclusion : The research clarified aspects of the distribution of this type of academic production, which focuses on European and American publications as well as the increased interest in this theme in the last decade. We highlight the benefits of CoPs in organizations, emphasizing professional development, support for problem solving, time-saving, synergy between units and new competitive strategies.