It happens everyday ... a crew member in the field will go off in the wrong direction on a project simply because he or she was afraid to ask for clarirnfication. The only way to remedy this type of behavior is to foster an environment where questions are welcomed and answered completely.rnMake it OK for any crew member to say: "I don't know how to do this" or "I don't understand." This is not just about full and complete communication, it is about building trust as well.rnAs a busy custom builder, it's easy to assume crew members can read your mindrnand then get angry and blame them when they fail to do so, or to assume that everyone on the jobsite knows what they are doing and then are surprisedrnwhen a new crew member appears to not hear your commands.
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