Playing It Where It Lies

摘要

When a machine breaks down in the field, it's a given the repair will require a few more steps to complete than if it had failed while parked in the yard. There are innumerable mechanical and environmental variables to any in-field welding repair, and because each repair is unique, no rigid operational policy will fit all situations. One factor, however, is completely under the equipment manager's control: the human variable.First, determine how much of the repair is owned. If the machine is rented or leased, emergency field repair options are described in the contract. It may include doing an equipment swap with the rental house, waiting for the dealer's service truck, calling an independent welding repair service, or doing the repair in-house under the guidance of a remote service rep. Much of the same holds true for owned equipment if the downed machine is still under warranty or service agreement.