The Ex-AmEX Club

摘要

American Express Co. just ended 17 years of steady leadership under Ken Chenault, and that's left his successor with an unusual problem. Chenault's long reign atop the largest U.S. credit card issuer by purchases created a bottleneck for senior executives looking to climb higher. Some took their talents elsewhere. By the time Steve Squeri replaced Chenault as chief executive officer on Feb. 1, many of the company's competitors were run by AmEx veterans deeply familiar with its strategy, strengths, and weaknesses.