企业虚拟社区的知识增长测度研究

摘要

A measurement method of knowledge growth in enterprise virtual community was proposed in measuring knowl -edge amount change and knowledge transfer efficiency.First, from two dimensions including learning and knowledge capac-ities, the knowledge energy sets of individual and community were formally described separately.Then the energy value of knowledge transfer was defined.Meanwhile , general forms of knowledge transfer efficiency were provided according to the theory of ecological energy flow and some strategies were given to promote knowledge growth .These metering formulas of knowledge amount and knowledge transfer efficiency provided basic quantization for further studying knowledge growth and dynamic evolvement in enterprise virtual community.%为衡量企业虚拟社区中的知识存量变化和知识转移效率程度，给出一种企业虚拟社区知识增长的测度方法。该方法从学习能力和知识转移能力两个维度对个体知识能集和社区知识能集进行形式化描述，并界定它们之间知识转移的能值。同时根据生态能量转化理论确定了企业虚拟社区中知识转移效率的影响因素和表述形式，并提出促进知识增长的策略。