顾客参与新产品开发对企业技术创新能力的影响机理及案例研究：基于顾客知识转移的视角

摘要

顾客参与新产品开发能够有效地推动企业技术创新能力的提升。基于顾客知识转移的视角，从知识特性和关系嵌入两个方面探讨顾客参与新产品开发对企业技术创新能力的影响机理，同时通过对小米公司的案例分析进一步验证顾客参与新产品开发对企业技术创新能力的影响机理。%Customer participation in new product development can effectively promote enterprises’technological innovation capability. Based on the perspective of customer knowledge transfer,from knowledge characteristics and relational embed-dedness,the paper explores the correlation mechanism between customer participation in new product development and en-terprises’technological innovation capability. Taking Co. XIAOMI as a case,the paper further verifies the correlation mechanism between customer participation in new product development and enterprises'technological innovation capability.