“医养结合”养老机构入住老年人满意度调查研究

摘要

目的：了解潍坊市“医养结合”养老机构入住老年人对机构服务的满意度状况，力求为相关部门完善“医养结合”养老服务模式提出建议。方法采用方便抽样方法，选取潍坊市2家“医养结合”养老机构的157名入住老年人进行问卷调查。结果“医养结合”养老机构入住老年人机构服务总需求满意度得分为(4.14±0.33)分，为中上等水平。各维度满意度得分从高到低依次为：日常生活需求、医疗护理需求、休闲娱乐需求、精神心理需求。结论“医养结合”模式养老服务基本能够满足入住老年人的服务需求，但服务内容仍有待拓展，需养老机构充分调动多方社会资源，以实现“医养结合”的可持续发展。%Objective:To investigate the satisfaction of the elderly who lived in medical-nursing combined in-stitutions in Weifang and to provide advice to the relevant department for optimizing the medical-nursing combined care mode. Methods:Using the convenience sampling method, 157 subjects from 2 medical-nursing combined institutions in Weifang were selected for the questionnaire survey. Results:The satisfaction score of the elderly was (4. 14 ± 0. 33), which was in the medium to high level. The satisfaction score of each dimension from high to low was listed as the daily life demands, the medical care needs, the recreational demands and psychological demands. Conclusions:The medical-nursing combined pension mode can mostly meet the basic needs of the elderly, but the service content needs to be expanded. It is needed for pension institutions to fully mobilize social resources to a-chieve the sustainable development of medical-nursing combined care mode.