基于系统基模的医务人员短缺危机影响因素及对策分析研究

摘要

Human resource,as the core resource of hospitals,plays a key role in maintaining the competitive advantage of the hospitals.From the perspective of system engineering,this paper closely combined the present situation of human resource management under the background of medical staff shortage with the systematic theory,and systematically analyzed the problems of medical staff shortage and human resource management in public hospitals on the basis of literature research and investigation.It constructedand analyzed the archetype of “growth upper limit” that the over load of medical staff in hibited their mental health,“growth and investment insufficiency” archetype of medical staff's human capital investment,and the “trifles” archetype of medical personnel shortage.As well,it put forward the problem-solving management strategy using the theory of systematic thinking.%人力资源作为医院的核心资源,对于维系医院竞争力优势起着关键作用.从系统工程的角度,将医务人员短缺背景下的人力资源管理现状与系统学理论紧密结合,在文献研究和调研的基础上,对公立医院医务人员短缺与人力资源管理存在的问题进行系统分析,构建了医务人员工作负荷过重抑制医务人员身心健康的“成长上限”基模、医务人员人力资本投入的“成长与投资不足”基模、医务人员短缺的“舍本逐末”等系统基模进行深入分析,并运用系统思考的理论提出解决问题的管理策略.