MyCarMobile: A Travel Assistance Emergency Mobile App for Deaf People

摘要

Deaf people face serious communication problems. The use of smartphones has been explored as a solution for breaking communication barriers and enhancing their communication, by providing access to basic services. This paper explores the usage of iconographic interfaces in smartphones as a means for contributing to further autonomy for deaf people. We applied the model for asynchronous and non-verbal communication through iconographic and interactive flows to develop the MyCarMobile application, a travel assistance android mobile application for deaf people. Our research explores a solution which enables travel assistance services without involving audio, using an iconographic interface to report road accidents. A user centered design approach was applied in the development of the prototype and usability tests were performed with eleven deaf users, in order to validate the mobile application. The results revealed a good performance and user satisfaction when interacting with the application.