Choosing Field Methods: A Reflection on a RepGrid Study

摘要

Usability researchers increasingly need to get into the field to study emerging technologies and new contexts of use. Success in such endeavors requires an appropriate toolbox of techniques, to use in specific settings and with a broad range of user groups. In this study a user group of elderly citizens considered what benefits mobile technologies could offer them. Two techniques (repertory grids and semi-structured interviews) were used. Reflection on the study has led to identification of a number of criteria to consider when choosing field methods.